/* JOB AD PARTNER — Design System (offiziell)
   Orange #FF6600 · Paper #FEFDFC · Geist + Geist Mono · Material Symbols Sharp */
:root {
  --bg: #FEFDFC;          /* paper */
  --surface: #FFFFFF;     /* white */
  --surface-2: #F7F4EF;   /* bone */
  --border: #E6E6E6;      /* ink-100 */
  --border-strong: #C9C9C9; /* ink-200 */
  --ink: #0A0A0A;
  --ink-2: #2A2A2A;       /* ink-700 */
  --ink-3: #6B6B6B;       /* ink-500 */
  --amber: #FF6600;       /* orange (Primär-Akzent) */
  --amber-dark: #C24E00;  /* dunkleres Orange für Text/Hover */
  --amber-soft: #FFF1E0;  /* soft orange */

  --green: #2C6A3E;
  --green-soft: #E8F2EA;
  --blue: #2A2A2A;        /* kein Blau im JAP-System -> neutral ink */
  --blue-soft: #F2F2F2;
  --red: #FF4A1A;
  --red-soft: #FFE4DD;
  --purple: #FF6600;      /* kein Lila -> Orange-Akzent */
  --purple-soft: #FFF1E0;
  --gray-soft: #F2F2F2;   /* ink-50 */

  --radius: 12px;
  --radius-sm: 8px;
  --shadow: 0 1px 2px rgba(10,10,10,.04);
  --shadow-lg: 0 8px 32px rgba(10,10,10,.10);
  --font: "Geist", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  --font-mono: "Geist Mono", ui-monospace, "SF Mono", Menlo, monospace;
}

* { box-sizing: border-box; margin: 0; padding: 0; }
html, body { height: 100%; }
body {
  font-family: var(--font);
  background: var(--bg);
  color: var(--ink);
  font-size: 14px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}
*:focus-visible { outline: 2px solid var(--amber); outline-offset: 1px; }

/* Material Symbols Sharp — einziges Icon-Set */
.material-symbols-sharp {
  font-family: "Material Symbols Sharp";
  font-weight: normal; font-style: normal; font-size: 20px; line-height: 1;
  letter-spacing: normal; text-transform: none; white-space: nowrap;
  display: inline-flex; align-items: center; justify-content: center;
  -webkit-font-feature-settings: "liga"; font-feature-settings: "liga";
  flex-shrink: 0; vertical-align: middle;
  font-variation-settings: "FILL" 0, "wght" 400, "GRAD" 0, "opsz" 20;
}
.ms-inline { font-size: 16px; vertical-align: -3px; }
.ms-warn { color: var(--red); }
button, input, select, textarea { font-family: inherit; font-size: inherit; color: inherit; }
a { color: inherit; text-decoration: none; }

#app { display: grid; grid-template-columns: 248px 1fr; height: 100vh; }

/* ---------- Sidebar ---------- */
.sidebar {
  background: var(--surface);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  padding: 20px 14px;
}
.brand { display: flex; align-items: center; gap: 11px; padding: 4px 8px 22px; }
.brand-mark {
  width: 40px; height: 40px; display: block; flex-shrink: 0;
  user-select: none; -webkit-user-drag: none;
}
.brand-text { display: flex; flex-direction: column; line-height: 1.25; }
.brand-text strong { font-size: 15px; }
.brand-text span { font-size: 12px; color: var(--ink-3); }

.nav { display: flex; flex-direction: column; gap: 2px; margin-top: 8px; }
.nav-item {
  display: flex; align-items: center; gap: 11px;
  padding: 10px 12px; border-radius: var(--radius-sm);
  color: var(--ink-2); font-weight: 500;
  transition: background .12s, color .12s;
}
.nav-item .material-symbols-sharp { color: var(--ink-3); font-size: 20px; }
.nav-item:hover { background: var(--surface-2); color: var(--ink); }
.nav-item.active { background: var(--amber-soft); color: var(--amber-dark); }
.nav-item.active .material-symbols-sharp { color: var(--amber); }
.nav-badge {
  margin-left: auto; background: var(--gray-soft); color: var(--ink-2);
  font-size: 11px; font-weight: 700; padding: 1px 8px; border-radius: 20px;
}
.nav-item.active .nav-badge { background: var(--amber); color: #fff; }

.sidebar-foot { margin-top: auto; padding-top: 16px; border-top: 1px solid var(--border); display: flex; flex-direction: column; gap: 12px; }
.agent-me { display: flex; align-items: center; gap: 10px; padding: 4px; }
.agent-me .avatar { width: 32px; height: 32px; font-size: 12px; }
.agent-me-txt { line-height: 1.2; }
.agent-me-txt strong { font-size: 13px; display: block; }
.agent-me-txt span { font-size: 11px; color: var(--ink-3); }

/* ---------- Main ---------- */
.main { display: flex; flex-direction: column; overflow: hidden; }
.topbar {
  display: flex; align-items: center; gap: 14px;
  padding: 14px 28px; background: var(--surface);
  border-bottom: 1px solid var(--border);
}
.search-wrap {
  flex: 1; max-width: 520px; display: flex; align-items: center; gap: 9px;
  background: var(--surface-2); border: 1px solid var(--border);
  padding: 9px 14px; border-radius: 10px;
}
.search-wrap .material-symbols-sharp { color: var(--ink-3); font-size: 20px; }
.search-wrap input { flex: 1; background: none; border: none; outline: none; }
.search-wrap input::placeholder { color: var(--ink-3); }

.view { flex: 1; overflow-y: auto; padding: 28px; }

/* ---------- Buttons ---------- */
.btn-primary, .btn-ghost, .btn-secondary {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  border-radius: 999px; font-weight: 700; cursor: pointer;
  border: 1.5px solid transparent; padding: 10px 20px; transition: all .12s;
  white-space: nowrap; font-size: 14px;
}
.btn-primary .material-symbols-sharp, .btn-secondary .material-symbols-sharp, .btn-ghost .material-symbols-sharp { font-size: 18px; }
.btn-primary { background: var(--ink); color: #fff; }
.btn-primary:hover { background: var(--ink-2); }
.btn-primary:active { transform: translateY(1px); }
.btn-secondary { background: var(--surface); color: var(--ink); border-color: var(--border-strong); }
.btn-secondary:hover { background: var(--surface-2); border-color: var(--ink-3); }
.btn-ghost { background: transparent; color: var(--ink-2); border-color: var(--border); font-weight: 600; }
.btn-ghost:hover { background: var(--gray-soft); color: var(--ink); }
.btn-sm { padding: 7px 14px; font-size: 13px; }
.btn-danger { color: var(--red); border-color: var(--red-soft); }
.btn-danger:hover { background: var(--red-soft); }

/* ---------- Headings ---------- */
.page-head { display: flex; align-items: flex-end; justify-content: space-between; margin-bottom: 22px; gap: 16px; flex-wrap: wrap; }
.page-head h1 { font-size: 24px; font-weight: 700; letter-spacing: -.02em; }
.page-head p { color: var(--ink-3); margin-top: 3px; }
.italic-accent { color: var(--amber); font-weight: 600; }

/* ---------- KPI cards ---------- */
.kpi-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 24px; }
.kpi {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 18px 20px; box-shadow: var(--shadow);
}
.kpi-label { display: flex; align-items: center; gap: 8px; color: var(--ink-3); font-family: var(--font-mono); font-size: 12px; font-weight: 300; text-transform: uppercase; letter-spacing: .06em; }
.kpi-label .dot { width: 8px; height: 8px; border-radius: 50%; }
.kpi-click { cursor: pointer; transition: border-color .12s, box-shadow .12s, transform .08s; }
.kpi-click:hover { border-color: var(--amber); box-shadow: 0 4px 18px rgba(255,102,0,.14); }
.kpi-click:active { transform: translateY(1px); }
.kpi-value { font-family: var(--font-mono); font-size: 40px; font-weight: 200; letter-spacing: -.03em; margin-top: 10px; }
.kpi-sub { font-size: 12.5px; color: var(--ink-3); margin-top: 2px; }

.dash-cols { display: grid; grid-template-columns: 1.3fr 1fr; gap: 16px; }
@media (max-width: 1100px){ .dash-cols { grid-template-columns: 1fr; } .kpi-grid { grid-template-columns: repeat(2,1fr); } }

.panel { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); }
.panel-head { display: flex; align-items: center; justify-content: space-between; padding: 16px 20px; border-bottom: 1px solid var(--border); }
.panel-head h2 { font-size: 15px; font-weight: 700; }
.panel-body { padding: 8px 20px 16px; }

/* distribution bars */
.dist-row { display: flex; align-items: center; gap: 12px; padding: 9px 0; }
.dist-label { width: 92px; font-size: 13px; color: var(--ink-2); display: flex; align-items: center; gap: 7px; }
.dist-bar-wrap { flex: 1; height: 9px; background: var(--gray-soft); border-radius: 20px; overflow: hidden; }
.dist-bar { height: 100%; border-radius: 20px; }
.dist-val { width: 30px; text-align: right; font-weight: 700; font-size: 13px; }

.mini-list { display: flex; flex-direction: column; }
.mini-item { display: flex; align-items: center; gap: 12px; padding: 11px 0; border-bottom: 1px solid var(--border); }
.mini-item:last-child { border-bottom: none; }
.mini-item .subj { flex: 1; font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mini-item .subj small { display: block; font-weight: 500; color: var(--ink-3); }

/* ---------- Filters ---------- */
.filters { display: flex; align-items: center; gap: 10px; margin-bottom: 16px; flex-wrap: wrap; }
.seg { display: inline-flex; background: var(--surface); border: 1px solid var(--border); border-radius: 999px; padding: 3px; }
.seg button { padding: 6px 14px; border-radius: 999px; border: none; background: none; cursor: pointer; color: var(--ink-2); font-weight: 600; font-size: 13px; }
.seg button.active { background: var(--ink); color: #fff; }
select.filter-select { background: var(--surface); border: 1px solid var(--border); border-radius: 999px; padding: 8px 14px; cursor: pointer; font-weight: 500; }
.filter-spacer { flex: 1; }
.result-count { color: var(--ink-3); font-size: 13px; }

/* ---------- Ticket table ---------- */
.table-wrap { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; box-shadow: var(--shadow); }
table.tickets { width: 100%; border-collapse: collapse; }
table.tickets th { text-align: left; font-family: var(--font-mono); font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--ink-3); font-weight: 300; padding: 12px 16px; border-bottom: 1px solid var(--border-strong); background: var(--surface); }
table.tickets th.sortable { cursor: pointer; user-select: none; }
table.tickets th.sortable:hover { color: var(--ink); }
table.tickets td { padding: 13px 16px; border-bottom: 1px solid var(--border); vertical-align: middle; }
table.tickets tr:last-child td { border-bottom: none; }
table.tickets tbody tr { cursor: pointer; transition: background .1s; }
table.tickets tbody tr:hover { background: var(--surface-2); }
.t-id { color: var(--ink-3); font-weight: 600; font-variant-numeric: tabular-nums; }
.t-subj { font-weight: 600; }
.t-subj small { display: block; color: var(--ink-3); font-weight: 500; margin-top: 1px; }
.t-tags { display: inline-flex; gap: 5px; margin-top: 5px; flex-wrap: wrap; }

/* ---------- Badges ---------- */
.badge { display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px; border-radius: 6px; font-family: var(--font-mono); font-size: 12px; font-weight: 300; letter-spacing: .02em; white-space: nowrap; }
.badge .dot { width: 7px; height: 7px; border-radius: 50%; }
.badge.status-neu     { background: var(--amber); color: #fff; }
.badge.status-neu .dot { background: #fff !important; }
.badge.status-offen   { background: var(--gray-soft); color: var(--ink-2); }
.badge.status-wartend { background: var(--amber-soft); color: var(--amber-dark); }
.badge.status-gelöst  { background: var(--green-soft); color: var(--green); }
.badge.status-geschlossen { background: var(--gray-soft); color: var(--ink-2); }

.prio { display: inline-flex; align-items: center; gap: 6px; font-weight: 600; font-size: 13px; }
.prio .bars { display: inline-flex; gap: 2px; align-items: flex-end; height: 13px; }
.prio .bars i { width: 3px; background: currentColor; border-radius: 1px; opacity: .28; }
.prio .bars i:nth-child(1){ height: 5px; } .prio .bars i:nth-child(2){ height: 9px; } .prio .bars i:nth-child(3){ height: 13px; }
.prio.p-niedrig { color: var(--ink-3); } .prio.p-niedrig .bars i:nth-child(1){ opacity: 1; }
.prio.p-normal  { color: var(--blue); } .prio.p-normal .bars i:nth-child(-n+2){ opacity: 1; }
.prio.p-hoch    { color: var(--amber-dark); } .prio.p-hoch .bars i { opacity: 1; }
.prio.p-dringend{ color: var(--red); } .prio.p-dringend .bars i { opacity: 1; }

.tag { display: inline-flex; align-items: center; padding: 2px 8px; border-radius: 6px; font-family: var(--font-mono); font-size: 11.5px; font-weight: 300; background: var(--gray-soft); color: var(--ink-2); }

.avatar { width: 28px; height: 28px; border-radius: 50%; display: grid; place-items: center; font-size: 11px; font-weight: 700; color: #fff; flex-shrink: 0; }
.assignee { display: inline-flex; align-items: center; gap: 8px; }
.assignee.unassigned { color: var(--ink-3); }
.assignee.unassigned .avatar { background: var(--gray-soft) !important; color: var(--ink-3); border: 1px dashed var(--border-strong); }

.sla { font-size: 12.5px; font-weight: 600; }
.sla.ok { color: var(--ink-2); }
.sla.soon { color: var(--amber-dark); }
.sla.over { color: var(--red); }

.empty { text-align: center; padding: 60px 20px; color: var(--ink-3); }
.empty svg { color: var(--border-strong); margin-bottom: 12px; }

/* ---------- Ticket detail ---------- */
.detail-grid { display: grid; grid-template-columns: 1fr 300px; gap: 20px; align-items: start; }
@media (max-width: 1000px){ .detail-grid { grid-template-columns: 1fr; } }
.back-link { display: inline-flex; align-items: center; gap: 6px; color: var(--ink-3); font-weight: 600; margin-bottom: 14px; }
.back-link:hover { color: var(--ink); }
.detail-head { margin-bottom: 18px; }
.detail-head h1 { font-size: 22px; font-weight: 700; letter-spacing: -.02em; display: flex; gap: 10px; align-items: baseline; flex-wrap: wrap; }
.detail-head .t-id { font-size: 16px; }
.detail-meta { display: flex; gap: 14px; align-items: center; margin-top: 8px; color: var(--ink-3); font-size: 13px; flex-wrap: wrap; }

.thread { display: flex; flex-direction: column; gap: 14px; }
.msg { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 16px 18px; box-shadow: var(--shadow); }
.msg.internal { background: var(--amber-soft); border-color: #f3e2c4; }
.msg.customer { border-left: 3px solid var(--blue); }
.msg-head { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
.msg-head .who { font-weight: 700; }
.msg-head .when { color: var(--ink-3); font-size: 12.5px; margin-left: auto; }
.msg-head .kind { font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; padding: 2px 8px; border-radius: 6px; }
.msg-head .kind.pub { background: var(--blue-soft); color: var(--blue); }
.msg-head .kind.int { background: #f3e2c4; color: var(--amber-dark); }
.msg-body { color: var(--ink); white-space: pre-wrap; line-height: 1.6; }

.reply-box { margin-top: 16px; background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); overflow: hidden; }
.reply-tabs { display: flex; border-bottom: 1px solid var(--border); }
.reply-tabs button { flex: none; padding: 12px 18px; background: none; border: none; cursor: pointer; font-weight: 600; color: var(--ink-3); border-bottom: 2px solid transparent; }
.reply-tabs button.active { color: var(--ink); border-bottom-color: var(--amber); }
.reply-box textarea { width: 100%; border: none; outline: none; padding: 16px 18px; resize: vertical; min-height: 110px; background: none; }
.reply-box.int-mode { background: var(--amber-soft); }
.reply-foot { display: flex; align-items: center; justify-content: space-between; padding: 12px 16px; border-top: 1px solid var(--border); }
.reply-foot .hint { font-size: 12.5px; color: var(--ink-3); }

/* detail sidebar */
.side-card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); padding: 16px 18px; margin-bottom: 16px; }
.side-card h3 { font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--ink-3); margin-bottom: 12px; }
.field { margin-bottom: 14px; }
.field:last-child { margin-bottom: 0; }
.field label { display: block; font-size: 12px; color: var(--ink-3); font-weight: 600; margin-bottom: 5px; }
.field select, .field input { width: 100%; background: var(--surface-2); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 9px 11px; cursor: pointer; }
.field .static { font-weight: 600; }
.req-row { display: flex; align-items: center; gap: 10px; }
.req-row .req-info strong { display: block; }
.req-row .req-info span { font-size: 12.5px; color: var(--ink-3); }
.tag-edit { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.tag-edit .tag { cursor: default; }
.tag-edit .tag button { border: none; background: none; cursor: pointer; color: var(--ink-3); margin-left: 3px; padding: 0; font-weight: 700; }
.tag-add { border: 1px dashed var(--border-strong); background: none; border-radius: 6px; padding: 2px 8px; font-size: 11.5px; cursor: pointer; color: var(--ink-3); font-weight: 600; }

/* ---------- Forms ---------- */
.form-card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); padding: 26px 28px; max-width: 720px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-group { margin-bottom: 18px; }
.form-group label { display: block; font-weight: 600; margin-bottom: 6px; }
.form-group label .req { color: var(--red); }
.form-group input, .form-group select, .form-group textarea {
  width: 100%; background: var(--surface-2); border: 1px solid var(--border);
  border-radius: var(--radius-sm); padding: 11px 13px; outline: none; transition: border .12s;
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus { border-color: var(--amber); background: #fff; }
.form-group textarea { resize: vertical; min-height: 130px; }
.form-actions { display: flex; gap: 10px; margin-top: 8px; }

/* ---------- Agents ---------- */
.agent-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 16px; }
.agent-card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); padding: 20px; display: flex; flex-direction: column; align-items: center; text-align: center; }
.agent-card .avatar { width: 56px; height: 56px; font-size: 20px; margin-bottom: 12px; }
.agent-card strong { font-size: 15px; }
.agent-card .role { color: var(--ink-3); font-size: 13px; margin-bottom: 14px; }
.agent-stats { display: flex; gap: 20px; width: 100%; justify-content: center; padding-top: 14px; border-top: 1px solid var(--border); }
.agent-stat { text-align: center; }
.agent-stat b { display: block; font-size: 20px; font-weight: 700; }
.agent-stat span { font-size: 11.5px; color: var(--ink-3); }

/* ---------- Toast ---------- */
.toast {
  position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%) translateY(20px);
  background: var(--ink); color: #fff; padding: 12px 20px; border-radius: 999px;
  font-weight: 600; box-shadow: var(--shadow-lg); opacity: 0; pointer-events: none;
  transition: all .25s; z-index: 100; display: flex; align-items: center; gap: 8px;
}
.toast.show { opacity: 1; transform: translateX(-50%) translateY(0); }
.toast::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--amber); }

/* ---------- Einstellungen ---------- */
.settings-tabs { display: inline-flex; background: var(--surface); border: 1px solid var(--border); border-radius: 999px; padding: 3px; margin-bottom: 22px; }
.settings-tabs button { padding: 8px 18px; border-radius: 999px; border: none; background: none; cursor: pointer; color: var(--ink-2); font-weight: 600; display: inline-flex; align-items: center; gap: 7px; }
.settings-tabs button.active { background: var(--ink); color: #fff; }

.section-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px; gap: 12px; flex-wrap: wrap; }
.section-head h2 { font-size: 17px; font-weight: 700; }
.section-head p { color: var(--ink-3); font-size: 13px; margin-top: 2px; }

.access-badge { display: inline-flex; align-items: center; gap: 5px; padding: 3px 10px; border-radius: 999px; font-size: 12px; font-weight: 700; }
.access-badge.admin  { background: var(--purple-soft); color: var(--purple); }
.access-badge.agent  { background: var(--blue-soft); color: var(--blue); }
.access-badge.viewer { background: var(--gray-soft); color: var(--ink-2); }

.status-pill { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 600; }
.status-pill .dot { width: 7px; height: 7px; border-radius: 50%; }
.status-pill.active { color: var(--green); }
.status-pill.invited { color: var(--amber-dark); }

.table-actions { display: flex; gap: 6px; align-items: center; justify-content: flex-end; }
.icon-btn { border: 1px solid var(--border); background: var(--surface); border-radius: 8px; padding: 6px 10px; cursor: pointer; color: var(--ink-2); font-weight: 600; font-size: 12.5px; }
.icon-btn:hover { background: var(--surface-2); color: var(--ink); }
.icon-btn.danger:hover { background: var(--red-soft); color: var(--red); border-color: var(--red-soft); }
.inline-select { background: var(--surface-2); border: 1px solid var(--border); border-radius: 8px; padding: 6px 8px; font-weight: 600; cursor: pointer; }

/* Inline-Formular (aufklappbar) */
.inline-form { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); padding: 20px 22px; margin-bottom: 18px; }
.inline-form h3 { font-size: 15px; font-weight: 700; margin-bottom: 14px; }
.inline-form .form-row { grid-template-columns: 1fr 1fr; }

/* Einladungs-Hinweis */
.invite-note { display: flex; align-items: center; gap: 10px; background: var(--amber-soft); border: 1px solid #f3e2c4; border-radius: var(--radius-sm); padding: 12px 14px; margin-bottom: 16px; font-size: 13px; }
.invite-note code { background: rgba(0,0,0,.06); padding: 2px 8px; border-radius: 6px; font-size: 12px; word-break: break-all; }
.invite-note button { margin-left: auto; flex-shrink: 0; }

/* Berechtigungsmatrix */
.matrix { width: 100%; border-collapse: collapse; background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; box-shadow: var(--shadow); }
.matrix th, .matrix td { padding: 14px 16px; border-bottom: 1px solid var(--border); text-align: left; }
.matrix thead th { background: var(--surface-2); font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--ink-3); }
.matrix th.col-role { text-align: center; }
.matrix td.cell { text-align: center; }
.matrix tr:last-child td { border-bottom: none; }
.matrix .perm-name { font-weight: 600; }
.check { color: var(--green); font-weight: 800; }
.cross { color: var(--border-strong); }
.role-head { display: flex; flex-direction: column; align-items: center; gap: 2px; }
.role-head .rname { font-weight: 700; color: var(--ink); }
.role-head small { color: var(--ink-3); font-weight: 500; font-size: 11px; }

.inbox-card-mail { font-family: ui-monospace, "SF Mono", Menlo, monospace; color: var(--blue); font-weight: 600; }

/* Queues */
.queue-list { display: flex; flex-direction: column; gap: 14px; }
.queue-card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); padding: 18px 20px; display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.queue-card.editing { display: block; }
.queue-main { min-width: 0; }
.queue-title { font-size: 15px; font-weight: 700; display: flex; align-items: center; gap: 10px; margin-bottom: 4px; }
.queue-title .tag { font-weight: 600; }
.queue-members { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; margin-top: 10px; }
.queue-members .assignee { font-size: 12.5px; }

.member-picker { display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: 8px; }
.member-opt { display: flex; align-items: center; gap: 8px; padding: 8px 10px; border: 1px solid var(--border); border-radius: var(--radius-sm); cursor: pointer; background: var(--surface-2); font-weight: 500; }
.member-opt:hover { border-color: var(--border-strong); }
.member-opt input { width: 16px; height: 16px; accent-color: var(--amber); cursor: pointer; }
.member-opt .avatar { width: 24px; height: 24px; font-size: 10px; }

.check-inline { display: inline-flex !important; align-items: center; gap: 9px; cursor: pointer; font-weight: 500; }
.check-inline input { width: 16px; height: 16px; accent-color: var(--amber); cursor: pointer; }
.send-toggle { gap: 6px; }
.send-toggle .hint { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; color: var(--ink-3); }
.send-toggle .hint .material-symbols-sharp { font-size: 16px; }
.uq-chips { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.uq-chips .icon-btn { padding: 3px 9px; font-size: 11.5px; }
.uq-actions { display: flex; gap: 6px; margin-top: 8px; }

/* Login */
#loginScreen { position: fixed; inset: 0; display: flex; align-items: center; justify-content: center; background: var(--bg); padding: 24px; z-index: 200; }
.login-card { width: 100%; max-width: 400px; background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow-lg); padding: 32px 30px; }
.login-title { font-size: 24px; font-weight: 700; letter-spacing: -.02em; text-align: center; margin-top: 8px; }
.login-sub { color: var(--ink-3); text-align: center; margin: 4px 0 20px; font-size: 13.5px; }
.login-field { margin-bottom: 14px; }
.login-field label { display: block; font-size: 12px; color: var(--ink-3); font-weight: 600; margin-bottom: 5px; }
.login-field input { width: 100%; background: var(--surface-2); border: 1px solid var(--border-strong); border-radius: var(--radius-sm); padding: 11px 13px; outline: none; transition: border .12s; font-size: 14px; }
.login-field input:focus { border-color: var(--amber); background: #fff; }
.login-btn { width: 100%; justify-content: center; margin-top: 6px; padding: 12px; }
.login-error { background: var(--red-soft); color: var(--red); border-left: 3px solid var(--red); border-radius: var(--radius-sm); padding: 10px 12px; font-size: 13px; font-weight: 500; margin-bottom: 16px; }
.login-demo { margin-top: 18px; text-align: center; font-size: 12px; color: var(--ink-3); }
.login-demo code { font-family: var(--font-mono); background: var(--surface-2); border: 1px solid var(--border); padding: 1px 6px; border-radius: 5px; font-size: 11.5px; }

.logout-btn { margin-left: auto; background: none; border: none; cursor: pointer; color: var(--ink-3); padding: 6px; border-radius: 8px; display: inline-flex; align-items: center; }
.logout-btn:hover { background: var(--gray-soft); color: var(--red); }

/* Vorlagen */
.tmpl-select { background: var(--surface-2); border: 1px solid var(--border-strong); border-radius: 999px; padding: 7px 12px; font-weight: 600; font-size: 12.5px; cursor: pointer; max-width: 200px; }
.tmpl-list { display: flex; flex-direction: column; gap: 12px; }
.tmpl-card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); padding: 16px 18px; display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; }
.tmpl-main { min-width: 0; flex: 1; }
.tmpl-name { font-weight: 700; font-size: 14px; display: flex; align-items: center; gap: 8px; margin-bottom: 6px; }
.tmpl-body { color: var(--ink-2); font-size: 13px; line-height: 1.5; white-space: pre-wrap; max-height: 5.2em; overflow: hidden; position: relative; }

/* Mail-Status-Banner */
.mail-status { display: flex; align-items: center; gap: 9px; border-radius: var(--radius-sm); padding: 11px 14px; font-size: 13px; margin-bottom: 18px; border-left: 3px solid; }
.mail-status .material-symbols-sharp { font-size: 20px; }
.mail-status code { font-family: var(--font-mono); font-size: 12px; background: rgba(0,0,0,.05); padding: 1px 6px; border-radius: 5px; }
.mail-status.ok { background: var(--green-soft); border-color: var(--green); color: #1f4a2c; }
.mail-status.off { background: var(--amber-soft); border-color: var(--amber); color: var(--amber-dark); }

/* Statistiken */
.stats-controls { display: flex; align-items: center; gap: 10px; margin-bottom: 22px; flex-wrap: wrap; }
.date-range { display: flex; align-items: center; gap: 8px; }
.date-range input[type="date"] { background: var(--surface); border: 1px solid var(--border); border-radius: 999px; padding: 8px 12px; font-family: var(--font-mono); font-size: 12.5px; cursor: pointer; }
.date-range span { color: var(--ink-3); font-size: 13px; }

.stats-table th.num, .stats-table td.num { text-align: right; }
.stats-table td.num { font-family: var(--font-mono); font-weight: 300; font-size: 14px; }
.stats-table tbody tr { cursor: default; }
.sla-cell { display: flex; align-items: center; gap: 10px; min-width: 140px; }
.sla-bar-wrap { flex: 1; height: 7px; background: var(--gray-soft); border-radius: 20px; overflow: hidden; }
.sla-bar { height: 100%; border-radius: 20px; background: var(--ink-3); }
.sla-bar.ok { background: var(--green); }
.sla-bar.soon { background: var(--amber); }
.sla-bar.over { background: var(--red); }
.sla-quote { font-family: var(--font-mono); font-weight: 300; font-size: 13px; width: 40px; text-align: right; }
.sla-quote.ok { color: var(--green); }
.sla-quote.soon { color: var(--amber-dark); }
.sla-quote.over { color: var(--red); }
.sla-quote.neutral { color: var(--ink-3); }

/* Queue-Adressierung */
.addr-block { margin: 10px 0 4px; display: flex; flex-direction: column; gap: 8px; }
.addr-row { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.addr-label { font-size: 11.5px; font-weight: 700; text-transform: uppercase; letter-spacing: .03em; color: var(--ink-3); width: 130px; flex-shrink: 0; }
.addr-value { font-family: ui-monospace, "SF Mono", Menlo, monospace; font-size: 13px; background: var(--surface-2); border: 1px solid var(--border); padding: 3px 9px; border-radius: 6px; color: var(--ink); }

.verify-badge { display: inline-flex; align-items: center; gap: 5px; font-size: 11.5px; font-weight: 700; padding: 2px 9px; border-radius: 999px; }
.verify-badge.ok { background: var(--green-soft); color: var(--green); }
.verify-badge.pending { background: var(--amber-soft); color: var(--amber-dark); }

.dns-details { margin: 6px 0 4px 130px; }
.dns-details > summary { cursor: pointer; font-size: 12.5px; font-weight: 700; color: var(--amber-dark); padding: 6px 0; list-style: none; display: inline-flex; align-items: center; gap: 6px; user-select: none; }
.dns-details > summary::-webkit-details-marker { display: none; }
.dns-details > summary::before { content: "▸"; transition: transform .12s; display: inline-block; }
.dns-details[open] > summary::before { transform: rotate(90deg); }

.dns-box { background: var(--surface-2); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 14px 16px; margin-top: 6px; }
.cname-hint { font-size: 12.5px; color: var(--ink-2); margin-bottom: 12px; }
.dns-table-wrap { overflow-x: auto; margin-bottom: 12px; }
.dns-table { width: 100%; border-collapse: collapse; font-size: 12.5px; }
.dns-table th { text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .03em; color: var(--ink-3); font-weight: 700; padding: 6px 12px 6px 0; border-bottom: 1px solid var(--border); white-space: nowrap; }
.dns-table td { padding: 8px 12px 8px 0; border-bottom: 1px solid var(--border); vertical-align: middle; }
.dns-table tr:last-child td { border-bottom: none; }
.dns-table code { font-family: ui-monospace, "SF Mono", Menlo, monospace; font-size: 12px; background: var(--surface); border: 1px solid var(--border); padding: 2px 7px; border-radius: 5px; white-space: nowrap; }
.dns-table .dns-val code { white-space: normal; word-break: break-all; }
.dns-type { display: inline-block; font-weight: 700; font-size: 11px; padding: 2px 8px; border-radius: 5px; background: var(--blue-soft); color: var(--blue); }
.dns-table .icon-btn { padding: 3px 8px; font-size: 11.5px; }
.cname-actions { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.cname-note { font-size: 11.5px; color: var(--ink-3); }
@media (max-width: 760px){ .dns-details { margin-left: 0; } }

.form-hint { font-size: 12.5px; color: var(--ink-3); margin: -6px 0 14px; }
.form-hint code { font-family: ui-monospace, "SF Mono", Menlo, monospace; background: var(--surface-2); border: 1px solid var(--border); padding: 1px 6px; border-radius: 5px; }

@media (max-width: 760px){
  .addr-label { width: 100%; }
  .cname-box { margin-left: 0; }
}

@media (max-width: 760px){
  #app { grid-template-columns: 1fr; }
  .sidebar { display: none; }
  .form-row { grid-template-columns: 1fr; }
  .kpi-grid { grid-template-columns: 1fr; }
  .inline-form .form-row { grid-template-columns: 1fr; }
}